Terms & Conditions

Welcome to Rora Curtain! By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully. If you do not agree with any part, please do not use our website or services.

1. Introduction

These Terms & Conditions govern your use of our website, Rora Curtain, and any related services. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Services

Rora Curtain offers custom and standard curtain products. Product availability, features, and specifications may change at our discretion without prior notice. We strive to ensure accuracy in our descriptions and images; however, slight variations may occur.

3. Order Process

• Placing an Order: By placing an order, you agree to provide accurate and complete information. Once submitted, an order may not be altered without our approval.
• Order Confirmation: After placing your order, you will receive an order confirmation email. This confirmation does not guarantee product availability.
• Custom Orders: Custom curtain orders cannot be returned or exchanged, except in cases of a defect or error.

4. Pricing and Payment

• Pricing: All prices are in Euro and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which are calculated at checkout.
• Payment: Payment must be completed at the time of order using our accepted payment methods. By providing payment information, you confirm you have the authorization to use it for your purchase.

5. Shipping and Delivery

• Shipping Times: We aim to process orders within 5-7 business days. Custom orders may require additional processing time.
• Delivery: Delivery times vary based on your location and selected shipping method. Rora Curtain is not responsible for delays caused by shipping carriers.
• Shipping Fees: Shipping fees are calculated at checkout and are non-refundable.

6. Returns and Refunds

• Standard Products: We accept returns of standard products within 30 days of purchase. Items must be unused, undamaged, and in their original packaging.
• Custom Products: Custom orders are non-refundable unless they arrive defective or incorrect.
• Return Process: To initiate a return, please contact us at [Insert Contact Email]. Refunds will be processed to the original payment method within a reasonable timeframe.

7. Intellectual Property

All content on the Rora Curtain website, including text, images, logos, and designs, is the intellectual property of Rora Curtain or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

8. Disclaimer of Warranties

Rora Curtain provides its products and website “as-is” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Rora Curtain is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

10. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

11. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices.

12. Indemnification

You agree to indemnify and hold harmless Rora Curtain and its affiliates from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any rights.

13. Changes to Terms & Conditions

Rora Curtain reserves the right to modify or replace these Terms & Conditions at any time. Please review this page periodically for updates. Your continued use of our website constitutes acceptance of any changes.

14. Governing Law

These Terms & Conditions are governed by the laws of Jurisdiction. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

15. Contact Us

If you have questions about these Terms & Conditions, please contact us at:

Email: info@roracurtain.com
Phone: +47 942 31 547