Privacy Policy

At Rora Curtain, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and make purchases from us. By using our website, you agree to the terms described here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes name, email address, phone number, billing address, shipping address, and payment details.
• Browsing Information: Information about your activity on our site, including IP address, browser type, pages visited, and time spent.
• Order Information: Information related to the products you order and the customization options you select.
• Feedback and Communications: Any messages or feedback you provide via email, phone, or other communication channels.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill orders, provide updates on order status, and handle returns or exchanges.
• Customer Service: To respond to inquiries, provide support, and resolve any issues related to our products or services.
• Personalization: To customize your shopping experience, offer product recommendations, and display relevant content.
• Marketing and Promotions: To send you promotional materials, discounts, and offers (you may opt out at any time).
• Analytics and Improvements: To analyze website usage and improve our services, website functionality, and product offerings.

3. How We Share Your Information

We may share your information with trusted third parties:

• Service Providers: Such as payment processors, shipping companies, and website analytics services, who assist us in operating our business.
• Legal Requirements: If required by law, we may disclose your information in response to legal requests or proceedings.
• Business Transfers: In the event of a business transfer (e.g., merger or acquisition), your information may be included in the transfer.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Security of Your Information

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices and Rights

You may choose to:

• Access or Update Information: You can update your account information by logging into your account.
• Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the unsubscribe link included in the emails.
• Request Data Deletion: You may request that we delete your personal data, subject to legal obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze website performance, and tailor content. You may disable cookies through your browser settings, though some features of our website may not function properly.

7. Children’s Privacy

Our website is intended for users over the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, we will take appropriate steps to delete it.

8. Third-Party Links

Our website may contain links to third-party sites, such as social media platforms. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for the latest information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@roracurtain.com
Phone: +47 942 31 547